Privacy Policy

Effective Date: 1 August 2026
Last Updated: 1 August 2026

Dass Engineering Private Limited respects the privacy of website visitors, prospective customers, existing customers, suppliers, business partners, job applicants, and other individuals who communicate with us.

This Privacy Policy explains how we collect, use, store, share, and protect personal information when you:

  • Visit our website
  • View machinery and product information
  • Submit a product enquiry
  • Contact us by telephone or WhatsApp
  • Send us an email
  • Request specifications or pricing
  • Ask for a machinery quotation
  • Share production or customization requirements
  • Place or discuss an order
  • Communicate with us regarding manufacturing, dispatch, delivery, warranty, or technical support

By using our website or voluntarily providing information to us, you acknowledge the practices described in this Privacy Policy.

1. About Dass Engineering Private Limited

Dass Engineering Private Limited is a manufacturer of machinery for PVC, CPVC, HDPE, PET, and related plastic processing applications. We serve pipe manufacturers, factory owners, plant heads, procurement teams, production managers, recycling businesses, and industrial machinery buyers across India and selected international markets.

Our website allows visitors to explore machinery information and contact our team for product specifications, capacities, customization options, prices, quotations, and technical discussions.

Website: https://dassengineering.com
Email: info@dassengineering.com
Phone: +91 9470068633
WhatsApp:+91 7070595554
Address: Opp. Gate No. 87, Shivaji Nagar Road, Near St. Michael’s High School, Digha, Patna, Bihar 800011, India

2. Information You May Provide to Us

We may collect information that you voluntarily provide through our website, email, WhatsApp, telephone calls, enquiry forms, quotations, purchase discussions, or other business communications.

Depending on the purpose of your communication, this information may include:

  • Your name
  • Company or factory name
  • Job title or business role
  • Mobile or telephone number
  • WhatsApp number
  • Email address
  • City, state, country, or factory location
  • Billing or delivery address
  • GST or other business registration details
  • Machinery or product requirement
  • Material to be processed
  • Required production capacity
  • Pipe size or application
  • Preferred automation level
  • Factory power availability
  • Delivery or installation requirements
  • Budget or purchase timeline
  • Messages and enquiry details
  • Purchase orders, invoices, and payment references
  • Technical drawings, photographs, samples, or specifications
  • Feedback, warranty requests, and service-related information

When you contact us for machinery customization, we may ask for additional technical details required to understand your production process and prepare an appropriate proposal.

Please share only the information necessary for your enquiry or transaction. Avoid sending passwords, unnecessary identity documents, complete banking credentials, or unrelated confidential information.

3. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically through server logs, cookies, analytics tools, security systems, and similar technologies.

This information may include:

  • Internet Protocol address
  • Browser type and version
  • Device type
  • Operating system
  • Approximate geographic location
  • Date and time of visit
  • Pages viewed
  • Time spent on individual pages
  • Referring website or search engine
  • Links or buttons selected
  • Basic website interaction data
  • Technical errors or security events

We use this information to understand how visitors use the website, identify technical issues, improve page performance, strengthen website security, and make machinery information easier to find.

4. How We Use Your Information

We may use personal and business information for the following purposes:

Responding to enquiries

We use your contact details and enquiry information to respond to questions about machinery, specifications, applications, capacities, customization, prices, availability, and delivery.

Understanding your machinery requirements

Technical details such as material type, pipe size, required output, automation preference, and factory conditions help our team understand your production needs and recommend suitable options.

Preparing quotations

We may use your name, company details, contact information, delivery location, and technical requirements to prepare quotations, pro forma invoices, commercial proposals, or order documents.

Processing confirmed orders

When an order is finalized, we may process information required for manufacturing, billing, taxation, quality checks, dispatch, transportation, installation, commissioning, and customer support.

Coordinating delivery

We may use or share necessary delivery information with transporters, logistics providers, or other parties involved in delivering machinery to your factory.

Providing technical and after-sales support

We may retain relevant product and communication records to answer operational questions, manage warranty requests, arrange replacement or repair support, and understand the machine configuration supplied to you.

Improving our products and website

Customer enquiries and website usage patterns may help us improve machinery information, technical documentation, product pages, website navigation, and customer communication.

Maintaining business records

We may retain records for accounting, taxation, audit, warranty, legal, compliance, commercial, and dispute-resolution purposes.

Protecting our business and website

Information may be used to prevent fraudulent enquiries, unauthorized access, harmful activity, security threats, misuse of website content, or violations of applicable law.

5. WhatsApp, Telephone, and Email Enquiries

Our customers frequently contact us through WhatsApp, telephone calls, and email to discuss machinery requirements.

When you communicate with us through these channels, we may retain:

  • Your contact details
  • Messages and attachments
  • Machinery requirements
  • Technical specifications
  • Quotation discussions
  • Order confirmations
  • Delivery instructions
  • Service or warranty communication

WhatsApp, telephone, email, and other third-party communication services operate under their own terms and privacy practices. Information sent through these platforms may also be processed by the respective service provider.

We recommend avoiding the transmission of highly sensitive or unnecessary information through unsecured communication channels.

6. Quotations, Orders, and Commercial Records

Submitting an enquiry does not automatically create an order. However, when you request a quotation or proceed with a purchase, we may maintain records relating to:

  • Customer and company identification
  • Product configuration
  • Technical approvals
  • Agreed specifications
  • Pricing and payment terms
  • Tax details
  • Purchase orders
  • Invoices
  • Manufacturing schedules
  • Dispatch documents
  • Transport details
  • Installation or service records
  • Warranty communication

These records may be retained for the duration required to complete the transaction, provide support, maintain financial records, and comply with applicable business or legal obligations.

7. Cookies and Website Technologies

Our website may use cookies or similar technologies to support basic functionality, security, performance measurement, and website improvement.

Cookies may help us:

  • Keep the website functioning properly
  • Remember limited visitor preferences
  • Understand which pages receive the most visits
  • Identify broken links or technical problems
  • Measure website performance
  • Understand how visitors reach our website
  • Improve product and enquiry pages

You can manage or delete cookies through your browser settings. Blocking certain cookies may affect website functionality or how some pages display.

Where required, the website may ask for your cookie preference before placing non-essential cookies.

8. Marketing Communication

Submitting a machinery enquiry does not automatically mean that you have agreed to receive frequent promotional messages.

We may contact you regarding:

  • Your existing enquiry
  • A requested quotation
  • A product in which you expressed interest
  • An active order
  • Delivery or support
  • Relevant machinery information connected to your requirement

Where we send separate promotional updates, you may ask us to stop by replying to the message or contacting us using the details provided in this policy.

Transactional communication connected with an active quotation, order, payment, delivery, warranty, or support request may continue where necessary.

9. How We May Share Information

Dass Engineering Private Limited does not sell or rent personal information to advertisers.

We may share limited information where reasonably necessary with:

  • Website hosting and technical service providers
  • Email and communication providers
  • Cloud storage or business software providers
  • Accountants, auditors, tax advisers, or legal professionals
  • Banks or payment service providers
  • Transporters, freight companies, and logistics partners
  • Installation or service personnel
  • Suppliers involved in fulfilling a customized requirement
  • Government departments, regulators, courts, or law-enforcement authorities where legally required
  • Professional advisers assisting with a claim, dispute, audit, or compliance matter

Only information reasonably required for the relevant purpose should be shared.

For example, a transporter may receive your company name, contact number, delivery address, and shipment information, but would not normally require access to unrelated enquiry records.

10. International Enquiries and Data Processing

Dass Engineering Private Limited may receive enquiries and orders from outside India.

Where an international customer contacts us, information may be processed for:

  • Export quotations
  • Technical evaluation
  • Destination requirements
  • Freight coordination
  • Customs documentation
  • Payment processing
  • Delivery and support

Some communication, cloud, email, hosting, or logistics providers may process information outside India. Where this occurs, we aim to use reasonable safeguards and follow applicable legal requirements.

11. Information Retention

We retain information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may vary depending on whether the information relates to:

  • A general enquiry
  • An active quotation
  • A confirmed order
  • Machinery customization
  • Payment and taxation
  • Delivery and logistics
  • Warranty or after-sales support
  • A legal or commercial dispute
  • Website security
  • Statutory recordkeeping

General enquiries that do not result in a purchase may be retained for a reasonable follow-up period. You may request deletion where the information is no longer required and no legal, contractual, accounting, warranty, or security reason requires continued retention.

12. Information Security

We use reasonable administrative, technical, and operational safeguards to protect information from unauthorized access, accidental loss, alteration, misuse, or disclosure.

These measures may include:

  • Access controls
  • Password-protected systems
  • Secure website connections
  • Restricted access to business records
  • Website security monitoring
  • Regular software updates
  • Controlled sharing with service providers
  • Internal record-management practices

No website, email account, messaging service, or online storage system can be guaranteed to be completely secure. You should use care when sharing confidential business or technical information online.

13. Your Privacy Choices

Subject to applicable law and verification of your identity, you may contact us to:

  • Ask what personal information we hold about you
  • Request correction of inaccurate information
  • Update incomplete or outdated information
  • Request deletion where retention is no longer necessary
  • Withdraw consent for future processing based on consent
  • Object to promotional communication
  • Ask how your information has been used
  • Raise a complaint or privacy concern

A request to delete or withdraw information may not affect processing already lawfully completed. We may also retain information where necessary for an active order, payment record, tax obligation, warranty matter, legal claim, fraud prevention, or other lawful requirement.

14. Children’s Privacy

Our website is intended for factory owners, manufacturers, procurement professionals, industrial buyers, business representatives, and adults.

We do not knowingly request personal information from children for machinery enquiries or commercial transactions. A minor should not submit an enquiry or share personal information without the involvement of a parent or lawful guardian.

15. Third-Party Links

Our website may contain links to:

  • WhatsApp
  • Social media platforms
  • Map services
  • Logistics websites
  • Payment services
  • Other external websites

These services are operated independently and have their own privacy policies. Dass Engineering Private Limited is not responsible for the privacy, security, availability, or content of third-party websites and platforms.

You should review their policies before submitting information through those services.

16. Business Transfers or Organizational Changes

If Dass Engineering Private Limited undergoes a restructuring, merger, acquisition, transfer of business, or similar organizational change, relevant information may be transferred as part of the business records.

Any such handling will remain subject to applicable legal requirements and appropriate confidentiality measures.

17. Changes to This Privacy Policy

We may revise this Privacy Policy when:

  • Our website features change
  • New enquiry methods are introduced
  • Our internal processes change
  • We adopt new technology or service providers
  • Legal or regulatory requirements are updated

The revised version will be published on this page with a new “Last Updated” date. We encourage visitors to review this page periodically.

18. Privacy Questions and Grievance Contact

For privacy-related questions, correction requests, deletion requests, withdrawal of consent, communication preferences, or complaints, contact:

Dass Engineering Private Limited

Email: info@dassengineering.com
Phone: +91 9470068633
WhatsApp: +91 7070595554
Address: Opp. Gate No. 87, Shivaji Nagar Road, Near St. Michael’s High School, Digha, Patna, Bihar 800011, India

Please include enough information for us to understand and verify your request. We will review legitimate requests and respond within a reasonable period, subject to applicable law and business recordkeeping requirements.